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Continual Change: Process Improvement in Healthcare (CD)
Concorde Career College
4803 Northwest Loop 410 Ste.200
San Antonio, TX 78229
Thursday, January 24, 2019, 7:00 PM - 8:00 PM CST
Category: District Meetings


At the conclusion of the course, participants will be able to:

1. The learner will describe the purpose of process improvement across various physical therapy settings.
2.The learner will be able to describe the LEAN methodology to process improvement.
3.The learner will list and explain the various types of waste commonly found in the healthcare setting.
4.The learner will be able to describe the steps to completing a process improvement project.
5.The learner will understand the role of leadership and staff throughout the process improvement project.
6.The learner will describe at least two examples of process improvement projects and their application in the healthcare setting.
7.The learner will choose one process improvement project to pursue upon return to their healthcare setting.

Dr. TRISHA RIVERA graduated from UT Southwestern in 2010 and began working as a physical therapist in the acute care setting at Texas Health Resources Presbyterian Hospital of Dallas. In 2016, she moved to the San Antonio area and currently works at University Hospital as the PPS Coordinator of Reeves Rehabilitation and is an adjunct professor in the Physical Therapist Assistant program at St. Philip’s College. Dr. Rivera is a Certified Kinesiotape Practitioner and is a Six Sigma Green Belt with a strong interest in quality and process improvement within healthcare. She recently completed her MBA in Healthcare Management from WGU and enjoys spending her free time volunteering with Children’s Association for Maximum Potential.

6:45 PM Central District Meeting Announcements- Course immediately to follow

PT/PTA Members: $35
PT/PTA Non-Members: $50
Students: $10

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Contact Jorge Guerrero.

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Contact: Jorge Guerrero at [email protected]